When will my order be shipped?
Our processing time for all Made to order and Made to measure gowns is 4 months. If you would need your dress sooner than this, we also offer an express service, simply give us a call on 02072052327, and we can help you out.
Once your gown is ready to be shipped out, you will receive a shipment notification email. Orders with multiple items may ship at different times in separate boxes.
For gowns ordered from our studio, you will receive an arrival notification, and a date to come in to our Studio for your fitting and collection.
I am not based in the U.K; do you ship to my country?
Yes! We do. We offer international shipping for all products.
We do not ship to U.S. territories, PO boxes, or APO/FPO addresses.
Please note, we will not charge VAT on orders outside the UK and Europe but you will need to make sure that you cover any ingoing duty and taxes should this incur when shipping to your destination.
Shipping fees and times
Standard shipping fees are based on your location and your order weight, every dress will incur a different charge.
After you have added your dress to your basket, and when you reach checkout, your shipping amount will be calculated and added to your total.