FAQs

Our Made-to-Order process allows you to select a gown from one of our bridal collections. Your gown will be made in a UK standard size. If you’d like a more tailored fit, you can choose our Toile Service for an additional fee. This service allows us to create the gown to your exact measurements, ensuring the best possible fit.

With our Bespoke service, you will collaborate directly with our designer, Gbemi Okunlola during a consultation, to create a one-of-a-kind gown tailored to your vision. Gbemi will design a unique sketch based on your preferences, which will then be brought to life as your custom wedding gown. All bespoke orders include our Toile Service to guarantee a flawless fit.

The Toile Service involves creating a mock dress, also known as a Toile, which is a prototype of your gown made from calico fabric and crafted to your exact measurements. While it reflects the overall shape of your final dress, it does not include embellishments or detailing.

You will be invited for a fitting in this mock dress to assess the fit.

For international brides, we offer a dedicated process for this service. Please contact us for more details.

For bespoke clients, the Toile Service is included. For Made to Order clients, the Toile Service is an additional package with an additional fee.

Please book a consultation appointment with our team to 'Sip & Say Yes' to your wedding dress.

We recommend you begin your journey with us 12-18 months in advance of your wedding date. We offer an express service if your wedding day is within 6 months, subject to atelier availability.

Please make an enquiry for further information.

We offer online bridal consultations for international brides. Please make sure to book the online option for the consultation you want to book. Please be aware that travelling to London or attending one of our international trunk shows is the only way to try on our sample pieces from our bridal collections.

Yes! We offer alterations on bridal gowns purchased from us directly, subject to an additional fee.

We have a 30-day returns policy for online orders only. For any other order type, we do not offer refunds as your order will be made especially for you. Please review our returns policy for more information.

For all orders placed outside the UK, it is your responsibility to pay any eligible taxes and duties with the courier during the delivery process. We do our best to provide you with an estimate beforehand.